Ways Telehealth can be used Remote patient monitoring – monitoring patient health and clinical information remotely Store-and-forward – transmission of images or information from one healthcare provider to another. Consultations – connecting a patient and one or more healthcare providers through an audio or video-enabled device. Benefits For Patients Improved access to healthcare: Reduced travel, expense and time away from home This is especially true for individuals who live in rural areas. Finding a healthcare provider can be tough and is often time-consuming. According to AIHW, it is unfortunate that individuals who live in rural and remote areas have poorer health outcomes and the main factor is the lack of accessibility to healthcare. Telehealth can be a gamechanger for not only individuals who live in major cities or regionals areas but especially individuals who are in rural or remote areas. Decrease in waiting times supporting faster diagnosis and appropriate treatment Even though telehealth can improve the accessibility of patients it is also important that quality of care is maintained. Hence, the decrease in wait times and overbooking of patients can sometimes be overwhelming for healthcare works. Telehealth can decrease the wait times when patients run late hence, it can also improve the quality of care. For Healthcare providers Reduced travel, expense and time away from home Healthcare providers often have to travel to and from clinics, hospitals and some even have to fly to certain areas to provide healthcare to patients, particularly RFDs. This allows the opportunity for staff to work remotely. Reduced patient ‘no-shows’ With wait times, expenses and time taken to travel, patients at certain times can forget and even cancel their booking or not end up attending their check-ups. Real-time assistance with difficult cases and emergencies Some healthcare providers can instantly assist patients who need instant consultations and check-ups. This can be beneficial for both healthcare works who work after hours and for patients who require after-hour assistance Improved allocation of consulting rooms within a practice where there is limited availability Consultation rooms often can be packed with patients and can be overwhelming for healthcare workers. However, telehealth can provide a much easier and less stressful environment for health workers. TELEHEALTH SERVICES THROUGH COVID-19 According to Australian Department of health, Health care providers can now provide telehealth services to patients. These include: general practitioners (GPs) specialists allied health providers mental health professionals nurse practitioners At Cyber Clinic we provide mental health telehealth services. If you want to enjoy the benefits of skipping the ongoing queues and wait times, our Cyber Clinic app can connect you with suitable mental health professionals. Click here to learn more about how it works.
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