virtual psychology app

Getting started with Cyber Clinic is simple.

Follow the steps below to see just how simple it is to get started.

I HAVE MY GENERAL PRACTITIONER

I want to find help

virtual psychology app
STEP 1

Download the app

Download our app and set up your profile to have instant access to our large database of APHRA registered psychologists online. The Cyber Clinic app is available free to download for iPhone or Android.

virtual psychology app virtual psychology app
virtual psychology app
STEP 2

Register and Match

Register your details and complete a quick questionnaire that assesses your needs. Our built-in algorithm will use AI technology to match you with the most relevant practitioner based on your answers. Upload your Referral Letter and Mental Health Treatment Plan to be eligible for automatic Medicare rebates.

virtual psychology app
STEP 3

Request a Mental Health Care Plan from your GP

Don’t have a Referral Letter yet? We make it easy for you, simply fill out our form and we’ll get in touch with your GP for you, explaining the benefits of the Cyber Clinic app and streamlining the referral process.

virtual psychology app
STEP 4

Book and start getting better today

Once you’re all set up you can start booking with your matched practitioner straight away. We manage your booking and reminders through the app, just make sure to log in with stable internet on the day and begin your online psychologist consultation from the palm of your hand.

I want to find help

virtual psychology app
STEP 1

Find a GP to request a Referral

Don’t have your own GP? Fill out our form below and we’ll find a local one for you - we’ll get in touch to outline all the steps needed to get your Referral Letter.

virtual psychology app
STEP 2

Download and register

Download the Cyber Clinic app and register to get instant access to psychological help online. Fill out the quiz and highlight your mental health issues to be matched with practitioners that suit your needs and access them from anywhere in Australia.

virtual psychology app virtual psychology app
virtual psychology app
STEP 3

Automatic Medicare rebates

Become eligible for up to 20 Medicare subsidised sessions when you upload your Mental Health Care Plan and Referral Letter. Access affordable online psychological care by connecting with Cyber Clinic today.

virtual psychology app
STEP 4

Book your appointment and begin

Use the Cyber Clinic app to instantly book sessions with psychologists, therapists and counsellors. Just log into the app on the day to start your remote session.

I want to find help

virtual psychology app
STEP 1

Download the app

If you’ve been referred by your public health network or insurance provider, getting started with online therapy couldn’t be easier. The Cyber Clinic app can be downloaded free on your mobile in the App Store or Google Play Store.

virtual psychology app virtual psychology app
virtual psychology app
STEP 2

Register using your organisation’s unique code

Use the unique code supplied by your organisation while setting up your profile on the Cyber Clinic app. Didn’t receive a code? Contact your organisation or speak to our client services team by calling 1300 112 115 or emailing support@cyberclinic.com.au.

CONTACT US
virtual psychology app
STEP 3

Find a Practitioner that’s right for you

Our questionnaire uses an AI-driven algorithm to help find a practitioner that suits your specific needs. Choose from a list of mental health practitioners that have been picked just for you.

virtual psychology app
STEP 4

Book an appointment

Once you have set up your profile, you’ll be able to book a video session with your chosen therapist online. Pick a time that suits you and access your online psychologist consultation right from your phone.

virtual psychology app
STEP 5

Track your growth

See how your mental health and overall wellbeing is improving over time with the built in tracking and feedback system within our online psychiatry.

virtual psychology app

Medicare-subsidised psychology sessions have doubled!

All Australians with a mental Healthcare Plan are now eligible for up to 20 Medicare - subsidized mental health consultations on Cyber Clinic.

mental health online app mental health online app
Client Journeys

Mental wellbeing journeys with Cyber Clinic

See how our mental health app and passion for online mental health therapy have helped our clients so far.

Review date: 20.04.21

Client key: #28561

Thanks to Cyber Clinic I was able to take my therapy sessions over the weekend. Pinar was really sweet, made me feel welcomed and helped me with my struggles from the very first session. This platform is so easy to navigate, I was able to book a session with a practitioner in less than 5 minutes.

mental health online app
Ms. Pinar Karabulut FAMILY THERAPIST

Review date: 20.03.21

Client key: #28566

Ms. Clodagh has been very helpful in her approach to my mental health. She is understanding and is a great listener. It’s great to have weekly sessions with her from home

mental health online app
Ms. Clodagh Ross Hamid NEUROTHERAPIST

Review date: 12.02.21

Client key: #285492

I never thought I would be one of “those” people that needed help outside of my own beliefs of how one should cope with life's hurdles. I now approach these challenges with a totally new mindset. One that is healthy, open and well-adjusted to coping with anything that comes my way. The easiness of the app and booking capabilities made organizing my appointments flexible in structuring my week. This has been one of the best experiences I have had in finding out what part I play in the script of life and my path moving forward.

mental health online app
Bernadette Towner Psychotherapist / Clinical Supervisor

Review date: 19.04.21

Client key: #285231

Cyber Clinic is easy to use, simple, well laid out and allowed me to get a better understanding of my mental health challenges and being able to link up with my psychologist. It’s easy to book, change or pay for appointments. I found it particularly helpful during COVID-19, as it was a safe and secure platform that allowed me to continue seeing my psych and make progress during a time when I was barely allowed to leave the home. Highly recommended.

mental health online app
Dr. Qusai Hussain Clinical Psychologist
virtual psychology app
virtual psychology app
virtual psychology app
FAQ

Have some questions about online mental health services?

Want to get the most out of Cyber Clinic? We’ve answered your most commonly asked questions to make accessing online therapy easy.

FREQUENTLY ASKED QUESTIONS