Cyber clinic logo loader gif

WRITTEN BY: Evonne Ly Why is Telehealth better for Mental health help?

team-box
cyan

Ways Telehealth can be used

Remote patient monitoring – monitoring patient health and clinical information remotely

Store-and-forward – transmission of images or information from one healthcare provider to another.

Consultations – connecting a patient and one or more healthcare providers through an audio or video-enabled device.

Benefits

For Patients

Improved access to healthcare: Reduced travel, expense and time away from home

This is especially true for individuals who live in rural areas. Finding a healthcare provider can be tough and is often time-consuming. According to AIHW, it is unfortunate that individuals who live in rural and remote areas have poorer health outcomes and the main factor is the lack of accessibility to healthcare. Telehealth can be a gamechanger for not only individuals who live in major cities or regionals areas but especially individuals who are in rural or remote areas.

Decrease in waiting times supporting faster diagnosis and appropriate treatment

Even though telehealth can improve the accessibility of patients it is also important that quality of care is maintained. Hence, the decrease in wait times and overbooking of patients can sometimes be overwhelming for healthcare works. Telehealth can decrease the wait times when patients run late hence, it can also improve the quality of care.

For Healthcare providers

Reduced travel, expense and time away from home

Healthcare providers often have to travel to and from clinics, hospitals and some even have to fly to certain areas to provide healthcare to patients, particularly RFDs. This allows the opportunity for staff to work remotely.

Reduced patient ‘no-shows’

With wait times, expenses and time taken to travel, patients at certain times can forget and even cancel their booking or not end up attending their check-ups.

Real-time assistance with difficult cases and emergencies

Some healthcare providers can instantly assist patients who need instant consultations and check-ups. This can be beneficial for both healthcare works who work after hours and for patients who require after-hour assistance

Improved allocation of consulting rooms within a practice where there is limited availability

Consultation rooms often can be packed with patients and can be overwhelming for healthcare workers. However, telehealth can provide a much easier and less stressful environment for health workers.

TELEHEALTH SERVICES THROUGH COVID-19

According to Australian Department of health, Health care providers can now provide telehealth services to patients. These include:

  • general practitioners (GPs)

  • specialists

  • allied health providers

  • mental health professionals

  • nurse practitioners

At Cyber Clinic we provide mental health telehealth services. If you want to enjoy the benefits of skipping the ongoing queues and wait times, our Cyber Clinic app can connect you with suitable mental health professionals. Click here to learn more about how it works.

Positive change starts here!

Take your first step to a healthier you, download the Cyber Clinic app and be connected with flexible online counsellors, psychologists and therapists that have been picked for you. Take charge of your mental health and wellbeing today.

Google-Play Icon App-Store Icon
BLOG

You may also find interesting

09-Nov-2021
movember | mental health in men
November 1 marks the official start for what is known as “Movember. We often acknowledge mental health in women but whether you’re a father, husband, brother, or son your mental health is just as important. With a long year that has been impacted by the pandemic, Movember is a significant event to celebrate men's mental health.                   What is Movember?  Movember is a charity that campaigns to raise awareness of serious men’s health issues through the light-hearted and inclusive manner of growing a mustache during the month of November.  By looking at the issue of mental health through a male lens, Movember encourages men to be more open about mental health issues. The charity also aims to “challenge the negative aspects of masculinity and the impact this can have on mental health.”  Common issues in men's mental health The stigma around mental health can be a barrier to seeking treatment, particularly among men who may feel pressured to conform to the ‘strong and silent’ masculine ideal. The fear that mental health problems are a sign of weakness may prevent men from addressing their issues before they reach crisis point.  One in eight men are diagnosed with a mental health problem every year and one in five men will experience anxiety at some stage of their lives.  Loneliness  It can be more commonly referred to as ‘social isolation', loneliness in its severe forms is now seen as a contributor to many social ills including violence, suicide, and substance abuse. It can be a feeling of sadness about being alone, it can also happen when you’re surrounded by people. As the individual can feel a lack of connection to the environment around you, the lost sense of belonging, and the feeling that nobody understands you.  Stress, Depression & Anxiety  most commonly associated with working life, stress, depression, and anxiety can be triggered and influenced by any number of situations including at home, social situations, and on the sporting field.  Men’s mental health and suicide  According to AIHW, Over the last decade, the age-standardized suicide rate for males increased from 16.2% deaths per 100,000 population in 2011 to 18.6% in 2020. In 2020 there were 2,384 suicide deaths in males (18.6 per 100,000 population) in Australia compared to 755 suicide deaths in females (5.8 per 100,000). It is rather common for men to end their lives prematurely whereas women tend to have more suicidal thoughts.   A large number of suicidal rates in men is an issue that needs to be addressed. Of course, we should learn to acknowledge mental health for men not only during November but daily.   Factors for the decline in mental health in men Traditional male gender roles  The traditional male gender role deters emotional expression as men are told they need to ‘be tough’ and not be too reliant on others. Such rigid gender norms may make it difficult for men to reach out for support when they need it.  Depression may be underdiagnosed in men Men often do not disclose feelings of depression to their doctors. When they do, it is often described in terms of having problems at work or in relationships. Men also tend to describe their feelings as "stress" or “tired” rather than sadness  Men are less likely to seek help for emotional problems Research suggests that depression is diagnosed less frequently in men because of the tendency to deny illness, self-monitor symptoms, and self-treat  Men can lean towards substance abuse as a coping mechanism As for the traditional male gender role, men avoid asking for emotional support as a result they utilised other ways to cope with emotion. This can stem from alcohol and other substances.  How can men seek help?  Practice self-help  Practicing self-help can be the first step into having a good relationship with yourself, that is, your body and mind. Self–care and help practice can include various forms of meditation practices, exercising – to rebuild your strength, or even reading self-help books.  Supportive communities  Seeking supportive communities such as support groups can be a way of connecting with others who are going through the same things. Finding something in common with others can be a way to cope with mental illness and know that you are not alone in this. It also allows members of the group to exchange new methods, skills, and strategies to cope with current challenges. Interaction within a structured group is particularly useful for group members to learn self-care. They can become more communicative and learn how to assert themselves by knowing their rights. Most of all, a support group can help someone with a mental health issue to learn which behaviors are acceptable and which are not.   Try counseling or speak to a mental health professional   Seeking professional help is essential in the self-care process and allows a conversation between a trained mental health professional and someone who wants to talk about their worries and concerns, and/or work through their mental and social health issues.  If you would like to consult or connect with a professional feel free to download our Cyber Clinic app on the Apple Store or on Google Play. You may also head to How it Works on how to download the app. Our practitioners offer Medicare rebates.   Professional counselors, social workers or psychologists, are trained to follow a contextual counseling and problem-solving process to listen, understand, and help you find ways to feel better.  
02-Nov-2021
medicare | rebates and mental health system in australia
From 13 March to 31 December 2021, new temporary MBS telehealth items have been made available to help reduce the risk of community transmission of coronavirus (COVID-19) and provide protection for patients and health care providers.        Medicare-subsidized mental health-specific services  Within the course of COVID-19, the Australian Government introduced a range of additions to the MBS to support provision of care via telehealth, to help reduce the risk of community transmission of COVID-19 and provide protection for both patients and health care providers. This includes mental health services provided by GPs, psychiatrists, psychologists and allied health workers.  The average number of services per patient  AIHW shows that '10.7% of Australians (2.7 million people) accessed 12.4 million Medicare-subsidised mental health-specific services in 2019–20. This is an increase from 6.2% of Australians in 2009–10'. And in 2019–20, nearly 1.5 million (11.8%) services were provided via telehealth. Psychiatrists and clinical psychologists provided a higher proportion of Medicare-subsidised mental health-specific services via telehealth than other types of providers (14.6% and 14.4% respectively), and GPs provided the lowest proportion of mental health MBS services via telehealth (8.2%).  Services provided via telehealth during the COVID-19 pandemic  general practitioners (GPs)  specialists  allied health providers  mental health professionals  nurse practitioners  Medicare for Mental health care If you are required to seek a mental health professional, you and your doctor can create a plan to treat it  Your mental health treatment plan will have targets that you and your doctor have agreed to, including:  treatment options  support services available  A mental health treatment plan allows you claim up to 20 sessions with a mental health professional each calendar year. To start with, your doctor or psychiatrist will refer you for up to 6 sessions at a time. If you require more, they can refer you for more sessions. If they bulk bill, you won’t have to pay anything. If you have private health insurance, you may be able to get some money back. Please confirm with your insurer.  If you live in a remote area, it might be hard to see a mental health professional. You may be able to have a telehealth video consultation instead. You can claim for video consultation sessions with a mental health professional.  Consult your GP or mental health professional if they offer this service. You can also search the find a health service tool on the health direct website for mental health telehealth services.  Telehealth bulk billing for GPs  According Department of Health, Between 6 April and 19 April 2020 (inclusive) the requirement to bulk bill applied to:  Commonwealth concession cardholders  children under 16 years old  patients who are more vulnerable to COVID-19  However, from 20 April 2020 onwards, this is no longer a requirement for specialists and consultant physicians, nurse practitioners, midwives and allied health professionals.  This means the bulk billing requirement now only applies to GP and other medical practitioners (OMP – practitioners not vocationally recognized as GPs, providing non-referred services).  Bulk billing for other providers of COVID-19 services is at their discretion, provided they obtain informed financial consent prior to the service.  According to McKinsey there is also a differential uptake of telehealth depending on speciality, with the highest penetration in psychiatry (50%) and substance use treatment (30%)  If you want to speak to a mental health professional, we offer telehealth services with our Cyber Clinic app, allowing you to have video consults with professional mental health support. Once downloaded, you can perform a short quiz to help match yourself to the right therapist for you, plus you can take advantage of up to twenty Medicare rebatable sessions within the app.
19-Oct-2021
why is telehealth better for mental health help?
          Ways Telehealth can be used Remote patient monitoring – monitoring patient health and clinical information remotely  Store-and-forward – transmission of images or information from one healthcare provider to another.   Consultations – connecting a patient and one or more healthcare providers through an audio or video-enabled device. Benefits For Patients Improved access to healthcare: Reduced travel, expense and time away from home  This is especially true for individuals who live in rural areas. Finding a healthcare provider can be tough and is often time-consuming. According to AIHW, it is unfortunate that individuals who live in rural and remote areas have poorer health outcomes and the main factor is the lack of accessibility to healthcare. Telehealth can be a gamechanger for not only individuals who live in major cities or regionals areas but especially individuals who are in rural or remote areas.  Decrease in waiting times supporting faster diagnosis and appropriate treatment  Even though telehealth can improve the accessibility of patients it is also important that quality of care is maintained. Hence, the decrease in wait times and overbooking of patients can sometimes be overwhelming for healthcare works. Telehealth can decrease the wait times when patients run late hence, it can also improve the quality of care.  For Healthcare providers Reduced travel, expense and time away from home  Healthcare providers often have to travel to and from clinics, hospitals and some even have to fly to certain areas to provide healthcare to patients, particularly RFDs. This allows the opportunity for staff to work remotely.  Reduced patient ‘no-shows’  With wait times, expenses and time taken to travel, patients at certain times can forget and even cancel their booking or not end up attending their check-ups.   Real-time assistance with difficult cases and emergencies  Some healthcare providers can instantly assist patients who need instant consultations and check-ups. This can be beneficial for both healthcare works who work after hours and for patients who require after-hour assistance  Improved allocation of consulting rooms within a practice where there is limited availability  Consultation rooms often can be packed with patients and can be overwhelming for healthcare workers. However, telehealth can provide a much easier and less stressful environment for health workers.     TELEHEALTH SERVICES THROUGH COVID-19 According to Australian Department of health, Health care providers can now provide telehealth services to patients. These include:  general practitioners (GPs)  specialists  allied health providers  mental health professionals  nurse practitioners  At Cyber Clinic we provide mental health telehealth services. If you want to enjoy the benefits of skipping the ongoing queues and wait times, our Cyber Clinic app can connect you with suitable mental health professionals. Click here to learn more about how it works.
19-Oct-2021
sometimes you're a smidge confused about what you need...
              “You can’t always get what you want… but if you try sometimes, you get what you need”   If you know Mick and Keith, this won’t be new news… But, if you are young or you missed some Rock History for whatever reason… you may not know what we are referring to [well worth a YouTube search. Type 'the Stones - Need']. It’s a bit like this when you are looking for a counsellor to work through your complex life journey. Where do you start? Well, to begin with, let’s dispel a myth that regularly floats around. That is, counsellors/therapists are going to want to know all the gory [or sweet] details… As a veteran of the iconic couch [i.e. the one you as the client is supposed to sit on while we unpack your life], I’d like to suggest that the most important thing to know as a client is whether your heart and stomach tell you it is OK to say anything at all to the professional on the other side of the room. A detailed history is of course important… though what is more important from where I’m sitting, is a sense of the big picture, human condition [aka we are all messed up in complex ways]. And, really important: Does your gut say this therapist might respect your complex history long enough for you to see yourself and discover a few potential solutions? That’s the secret - if you feel confident to process some, and I mean some of the detail… you might just work out your own solutions while someone else sits with you aka the empathic therapist, whose major goal is to help you break through to the other side of your stuckness.
29-Sep-2021
toxic relationships | signs and actions to take
A toxic relationship involves behaviours on the part of the toxic partner that are mentally, emotionally and physically damaging to their partner. A toxic relationship is characterized by insecurity, self-centeredness, dominance, control.  Signs of a toxic relationship Isolation  the toxic person attempts to isolate the partner from family and friends to limit support and to increase dependence on the relationship. This is a way to gain control over their partner's life.   Toxic communication  Communication in a relationship is essential in a relationship, however, if a partner ever feels like they are walking on eggshells when communicating this may show signs of toxicity. This often occurs when they are unstable in their moods and behaviours.  When walking on eggshells you are often afraid of your partner's response to your situation. This can be denial and gaslighting. A toxic person is unable or unwilling to see their impact on the other person. They deny the problem, attempt to gaslight, manipulate events, or attempt to recreate history to put themselves in the best light.  Jealousy & Dishonesty  A toxic relationship is often one of accusing a partner of flirting, dating, or even having a sexual relationship with someone outside of the relationship. At the same time, the controlling or toxic person may actively and openly engage in these same behaviours. Behaviours would involve a partner constantly making up lies about what they are doing, whom they are seeing and where they are to avoid spending time with their partner.  Patterns of disrespect  This includes:  Casually “forgetting” events  negative financial behaviours such as when your partner makes financial decisions, including purchasing expensive items or withdrawing large sums of money, without consulting you.  Giving in on everything  If your partner is ignoring your needs and you are going along with whatever your partner wants to do, even when it goes against your comfort level. This is a red flag of a toxic relationship Even though it is important to be willing to give and take, compromise, or even do what the other partner wants, this is expected behaviour in a toxic relationship. If you find you are giving into everything, even things you find morally, personally, or ethically objectionable just to keep the other person happy, you are in a toxic relationship.  Ongoing disagreements  This can cause ongoing stress and anxiety, it is common for people dating and in relationships to have minor disagreements, but toxic relationships are primarily based on arguments and negativity. The controlling partner is always berating, belittling, and putting down the other person or criticizing their attempts to do anything positive or independent. If disagreements result in any sort of violence or abuse please contact a helpline or 000. Lack of self-care  Everybody needs their own alone time and space, if a partner has to withdraw from their hobbies, they once loved, neglect their health, and sacrifice most of their free time for their partner it can mean that the relationship is unhealthy. This does not mean we do not spend time with our partners. There should be a balance for quality time for each other and individually.   Hoping for changes   You might stay in the relationship because you see the other person’s potential or think that if you just change yourself and your actions, they’ll change as well. Unfortunately, hoping for changes in a relationship can spiral into negative behaviours and can be threatening to your mental health. As mentioned in Psychology Today, Just Hoping for Change Might Keep You Stuck  Ways to overcome a toxic relationship  1. Admit that the relationship is toxic  It can be difficult to accept that the relationship is truly toxic. You will be in a state of denial despite all the signs given in the circumstances. At one moment, you feel revulsion; at another, you justify your partner’s intolerable behaviour. We, humans, are taught to forgive and accept others. That is a great value to hold, however, your partner should do the same for you with respect. There are certain things that a person should never ignore in a relationship. No matter what circumstances it is toxic if your partner is dishonest, humiliates, exploits you for resources, or emotionally or physically abuses you. If your partner does not hold his actions accountable and continues to hurt you, it is time for you to move on.   2. Stop believing this relationship is the best you can do.  If you are in a toxic relationship, you may feel that your toxic partner is the only person who will ever understand and love you. You may withdraw from others and avoiding face-to-face intimate interactions with your close friends and family. However, this reinforces the idea that you will never be known or cared for by anyone other than your toxic partner. It keeps you in a panic-like state of thinking you will find yourself alone. This desperation will prevent you from drawing boundaries and wholeheartedly holding your partner accountable. Before doing anything, work to build up your support system: Join a gym, participate in a hiking or book club, start a new hobby, meet friends to exercise, eat with different acquaintances. You need to start letting others get close to you so that you no longer feel as if your orbit will collapse without this toxic partner at the centre of your life.  3. Detox  You may believe that you can somehow still keep in touch or have a phone relationship with a toxic ex-partner. These people have a way of manipulating and getting others to feel sorry for them. If you keep the connection, then you enable this individual an opportunity to draw you back towards them. The only realistic way out is to stop all contact so that you can start anew. Also, time away helps positively enhance perspective.  4. Move on & pursue self-growth.  As a saying goes, “time will heal”. As a self-reflection use your energy and time to pursue self-growth. Start meditating or journaling, read self-help books or take up weekly psychotherapy. During this period, give yourself time to reflect before moving on to a new relationship. Get to know yourself such as what you want and don’t want in a relationship. List down the values and qualities you want in a future partner. A strong, immediate attraction can sometimes mean trouble ahead for a relationship. Hold back and wait for a few beats. This allows you to avoid another disappointing relationship. 
29-Sep-2021
workplace stress | factors and how to overcome it
Work-related stress is a growing problem around the world that affects not only the health and well-being of employees but also the productivity of businesses.  Work-related stress arises where work demands of various types and combinations exceed the person’s capacity and capability to cope. According to Better Health, Work-related stress is the second common illness/injury in Australia, following musculoskeletal disorders  Work-related stress factors ORGANISATIONAL CULTURE Organizational culture is the selection of values, expectations, and practices which guides and informs the actions of all team members. This ultimately shapes employee perceptions, behaviours and understanding in the workplace  BAD MANAGEMENT PRACTICES Management practice is an important factor in creating a work culture and environment. Bad management practices can develop conflict in the workplace including, workplace bullying, power abuse (e.g., using fear to motivate people), ignoring good performance from team members and conducting ineffective meetings.  JOB CONTENT & DEMANDS Job contents and demands such as work overload or pressure can be a huge impact on your mental wellbeing. Being overly pressured and overloaded with work can cause high stress for employees. Stress can lower a person’s productivity, focus and motivation to complete their job content and demands.  PHYSICAL WORK ENVIRONMENT Numerous studies have demonstrated that characteristics of the physical office environment can have a significant effect on the behaviour, perceptions and productivity of employees. This is especially for office employees who often spend a lot of their time inside their environment. The physical environments influence their well-being and directly influence their work performance and productivity. The atmosphere of the building should have the right room temperature, enough air quality, good lighting and low noise conditions in the office for better work concentration and productivity.  RELATIONSHIPS AT WORK Building networks, connections and positive relationships at work are important. Having a workplace environment that acts as a team rather than individually makes employees feel they are supported by their employers and employees. This builds their confidence, therefore their productivity. However, if employees feel a lack of support in their workplace there can be disengagement in the workplace. Hence, the work environment will naturally be disconnected and less productive. CHANGES Sudden change in management and work environment can be stressful especially for long term existing employees who have been with the company. Typical changes that negatively impact a portion of the employees are salary cuts, loss of benefits, downgrading in job position, job loss or relocation to another city, state or country. This can create job insecurity for employees and can result in negative impacts on their mental health (p)  ROLE CONFLICT According to Safework, poorly defined or conflicted roles in a person conducting a business or undertaking (PCBU) can be a stressor for workers. Poor role definition arises from a lack of clarity in workers’ objectives, key accountabilities, their co-workers’ expectations of them and the overall scope or responsibilities of their job. Role conflict occurs when a worker is required to perform a role that goes against their values or when their job demands are incompatible. (p)  TRAUMA This can include:  Events such as death, grief, suicide, accident or injury  Organizational such as bullying, threats, harassment, betrayal, maliciousness, extreme isolation, chronic pressure, unresolved conflict, toxic work environment, uncertainty, fear for the future, downsizing or fear of unemployment  Physical stressors such as noise, chaotic environment, sense of no control over space, fear for physical safety, harsh or flashing lights, extremes of heat or cold, working amid construction, and other adverse physical conditions  External threats such as evacuation, lockdown, fire or robbery  These factors can affect the company's budget, employee turnover and overall profits. Moreover, A decrease in productivity and morale are signs employees may be struggling with the leadership being given. If employees have an effective leader and a good workplace structure or environment, there will also be better performance in hand. Hence, a greater profit for the organization.  Ways to overcome workplace stress   TRACK YOU STRESSORS Keep a journal to identify which circumstances create the most stress and how you respond or react to them. Jot down your thoughts, feelings, and details about the environment, including the people involved.  DEVELOP HEALTHY RESPONSES Any form of physical activity is beneficial. Also, make time for hobbies and activities. Getting enough good-quality sleep is also important for effective stress management  ESTABLISH BOUNDARIES & RECHARGE Establish some work-life boundaries for yourself. In today’s world, many people are addicted to their mobile or computer devices, checking emails and social media content. According to a study from NCBI, social media use can increase levels of anxiety and depression. Hence, This may mean a rule not to go on social media unless checking on your phone for very important matters.  Although people have different preferences when it comes to how much they blend their work and home life, creating some clear boundaries between these realms can reduce the potential for work-life conflict and the stress that goes with it  TALK TO YOUR SUPERVISOR Begin an open conversation with your supervisor. The intent is not to show a list of complaints but to come up with an effective plan for managing the stressors you have identified, to perform best at your job GET SUPPORT Your employer may also have stress management resources available through an employee assistance program, including online information, and referral to mental health professionals. If you continue to feel overwhelmed by work stress, you may want to talk to a psychologist, who can help you better manage stress and change unhealthy behaviour. If you are experiencing workplace stress and want to speak to someone now, our Cyber Clinic app can connect you with a psychologist through your phone and skip the wait time. Our services include medicare rebates. 
22-Sep-2021
what is child counselling ? | 6 signs that your child needs it
Child counselling involves therapy to assess the issues that the child is experiencing. The process of child counselling involves the assessment of the child, parents, their school environment, their temperament, habits, likes-dislikes and psychometric tests. This helps in identifying the problem hence providing the best possible solution. Parental counselling is also conducted along with the child for professional tips and advice to deal with their child.    Signs that a child may require counselling    1. Behavior problems at home and outside of the home It is important to be aware of where and when your child acts out especially if behaviours are out of place in certain situations. Homelife such as family dynamics can impact the behaviour of a child. The behaviour of a child can also dramatically change during times of emotional stress especially if these stresses are associated with major life changes.  This can be when they are moving to a new house or losing a loved one. Over time, the child’s behaviour would usually improve however some children have more trouble adjusting compared to others.     2. Sudden changes or withdrawal in usual interests and habits   A shift in interests and habits such as withdrawal and loss of interest from any activities in which the child was very interested can show that there may be underlying reasons for their mental wellbeing. These can be symptoms of depression. It is essential during this period to determine if the disinterest is mood-related or merely fatigue from engaging in that favoured activity. If a child usually enjoys art but has been active in art projects frequently for the past two or more months, he/she may just be tired of engaging in art activities. There can be several underlying factors in which a professional can further assess the shifts in habits and interests    3. Regression Regression can vary however children would act in a younger or needier way including more temper tantrums, sleeping or eating difficulties or reverting to more immature ways of talking.  Regressions are common when any major life changes take place in the home such as a new sibling is born or when divorce occurs. When a divorce occurs within the child’s family, it can be distressing for a child as children often blame themselves for the situation as a result these children feel unlovable. A child having then to choose between parents can cause the child to feel uneasy, anxious,  and guilty, especially when they have to decide who they want to reside with. Additionally,  children whose decisions often do not align with their parents or siblings often feel sad,  confused, distressed, and overwhelmed.  On a positive note, child counsellors can teach children, who are going through or who have gone through a divorce how to cope with their conflicting and confusing feelings through a wide range of techniques, such as deep breathing, art or music therapy, positive self-talk, journaling,  exercising, and talking to a trusted friend or relative about their feelings and thoughts.    4. Social isolation  If your child or teen spending more time in their room and not reaching out to family or friends, this is another sign that they may need to get some extra support. While some children may want a little downtime to themselves, too much alone time can exacerbate depression.  Not sure what social isolation may look like as a child? Here are a few ways that children socially isolate when they are upset:  Eating lunch alone  Avoiding playdates and other social activities  A lack of desire to leave the house for any reason    5. Unusual behaviours If a child is displaying more heightened distress, frequent crying, sadness, anger, irritability, agitation, or not engaging in previously enjoyable activities this may also signal there are mental health issues that a psychologist could help with. Other things to be aware of are:  Change in sleeping patterns may mean a child may be feeling anxious or depressed. Perhaps the child is having trouble falling asleep due to certain stresses or concern  Headbanging  Repeated biting, hitting or kicking    6. Self-harm If your child shows any feelings or ideas of self-harm, it is important that you seek help for them urgently. This can present itself subtly with hints of hopelessness and loneliness. Otherwise, it can be much more direct and can be known with the presence of suicidal thoughts and cutting.   While suicidal thoughts and cutting may seem extreme for younger children, it is important to note that feelings of self-harm can be expressed in various ways. Hitting oneself, banging one’s head against something or digging nails into the skin are signs of self-harm. If you notice any of these behaviours, acknowledge them and seek professional assistance for your child immediately.  Here are more signs that a child may require child counselling    Importance of child counselling Counselling for children is important especially if they are experiencing any of the above symptoms. Child counsellors are certified mental health specialists with an expert to deal with children. They know how to attend to a child and identify what’s wrong with them. They are trained to go deep inside the mind of children and find the problematic area. It is also an opportunity for the child to learn to regulate their emotions and understand the connection between their feelings and behaviour in order to have more control over them.    The therapist develops a relationship of trust with the child allowing the child to freely express themselves, gain awareness and understanding of the inner-self. This can help the child in the long run with:  Increase in self-esteem and confidence  Decrease of anxiety and depression.  Development of a healthy sense of self   Increase of social competencies  If you notice any signs or symptoms shown above, please seeking online professional help for the benefit of your child, especially during times of Covid. Please rest assured as our professionals are here to help you!  If you would like to consult or connect with a professional feel free to download our Cyber Clinic app on the Apple Store or on Google Play. You may also head to how it works on how to download the app. Our practitioners offer Medicare rebates.   
30-Aug-2021
covid and lockdowns - time for a mental health reset
In June 2020, Professor Klaus Schwab, Founder of the World Economic Forum, commented "The pandemic represents a rare but narrow window of opportunity to reflect, reimagine, and reset our world". Of course, none of us could have foreseen that COVID would continue to wreak destruction on lives and communities across our planet well into 2021, disconnecting us from our families, from the freedoms of our everyday lifestyles, and from our taken-for-granted opportunities to travel, meet new people, adventure and explore. 2021, for many of us, has been a year in which our world has grown smaller, cocooning for months on end inside our homes, living our social and work lives through laptop screens and phones. For others, it’s been a year of extended work hours in manufacturing, retail, healthcare, freight delivery and all the other services that function to keep our communities going with the essentials to survive. Under such circumstances, it’s not hard for deep fatigue, irritability, worry, depressed thoughts, and a motivation-sucking vacuum to slip unnoticed into our minds and bodies, weighing us down and drowning out the small pleasures of our daily lives – the coffee we drank in a slant of early morning light, a giggle we’ve shared, the early feel of Spring, the lengthening twilight of our evenings. While the pandemic has taken away from our daily lives, it has also given something back in equal abundance – the gift of time. It's time for a reset With the lessened need for long commutes and the general busyness of our everyday pre-COVID activities, and to paraphrase Professor Schwab, this precious window of time offers each of us an opportunity to reflect on how we have been living our lives, re-imagining what we would like to change about our every day, and resetting what is needed to bring about sustained, meaningful and purposeful change to our inner and outer lives. A way to start reflecting on this is to have a think about what really matters to us in life – what we would want our legacy to be. Some questions we can ask ourselves to identify our deeper values are: How do I want to feel about myself and how do I live my life? How do I want my loved ones to feel about me? What matters to me about my physical and emotional health? What do I want to give to my community/other human beings? What kind of parent/partner/sibling/child do I want to be? What is important to me about my work life? How do I want to grow as a person? Acceptance and Commitment Therapy In Acceptance and Commitment Therapy, we call this the Life Compass – a navigational tool to help us conduct our lives guided by a deep sense of stability and inner wisdom. One of the great things about reflecting on these questions is the realisation that we can all make positive changes in ourselves and in our actions now. They’re not dependent on pandemics, lockdowns, vaccination status, what we have/what we don’t have – we already have the seedlings to grow and cultivate new attitudes and behaviours in each new moment.  If you would like to consult or connect with Clodagh, feel free to download our Cyber Clinic app on the Apple Store or on Google Play. You may also head to How it Works on how to download the app. 
24-Aug-2021
how to overcome depression at home | covid-19 support
Depression is not just sadness that stays with you for a few weeks, depression is a condition that impacts your everyday thoughts, feelings, behaviour, or actions in the long run   Depression symptoms include    A huge decline in interest and pleasure in activities you used to enjoy  Negative thoughts Loss of energy, constant fatigue, and issues with sleep The shift in appetite and weight Difficulty with concentration and making decisions Withdrawal from close/loved ones Depend on alcohol and sedatives Low Self- esteem to thoughts of suicide/death Anxiety and depression can occur at the same time, if you are also experiencing anxiety, we have more information on how to cope with anxiety    Ways to tackle depression at home   Diet During times of stress, anxiety and depression, you may experience a shift in diet and appetite that can also impact your lifestyle. Hence it is essential to eat mindfully and healthily by choosing the types of foods and how much to eat. This will improve your diet performance and can reduce symptoms of depression. Nutrients such as healthy fats, fibres to vitamins and minerals play a role in our mental health and function. Moreover, don’t forget the food pyramid. The food pyramid is a basic starter and guides on what food groups we should consume and how much we should consume. You can take a BMI quiz and view your meal plan based on your and your body type.  Meditation Practising mediation regularly assist your brain in managing stress and anxiety that can be a root cause for depression. Meditation teaches our mind to maintain focus and to return to that focus when symptoms of depression interfere.  Exercise A stronger body = a stronger mind. Exercising releases endorphins and brain chemicals that can improve your sense of well-being. It also assists in building your confidence while allowing you to take your mind of negative thoughts or feelings that can arise from depression and anxiety. In times of Covid, gyms may not be open to everyone, however, there are many workout videos you may complete at home with just the tip of your finger. Remember consistency is key for an effective workout.  Create or try something new    Even just baking a batch of new cookies for yourself or creating new artwork or trying a new craft, getting creative enables productivity and assist in mindfulness especially during times of depression   Instructable is a creative community of people who explore and share  their projects with step-by-step instructions   Online counselling and therapy Seeking online professional help is an important part of overcoming depression and anxiety. Just like the flu, fever or migraines, we should seek an expert or doctor when we need help. The same applies to our minds as they are not always perfect. If there are any signs of depression and anxiety especially during times of Covid, rest assured as our professionals are here to help you!  If you would like to consult or connect with a professional feel free to download our Cyber Clinic app on the Apple Store or on Google Play. You may also head to How it Works  on how to download the app. Our practitioners offer Medicare rebates. Remember, balance and consistency is key to everything. We understand your motivation might be low but if you are going through depression, anxiety or stress. Remember you are not alone and Cyber Clinic is here for you. Start your online counselling now, improve your diet, begin your journey to exercising even if times are tough, you can do it!    
Your journey

How do I start feeling better?

Feeling better starts by talking to someone. We give you access to online support that can help you feel better. Our therapists can help you manage problems with anxiety, depression, relationship issues, eating disorders, child counselling and much more.

mental health online app
mental health online app
cyan
mental health online app
mental health online app

Download the app

The first step towards the new you is by downloading the Cyber Clinic app through the Apple or Google Play store. Explore our online mental health treatment and connect with professionals that can really help.

mental health online app

Introduce yourself

Take our short quiz so we can learn more about you and find out what areas in your life we can help you with.

therapist Icon

Connect with therapist

Asking for help from a stranger is difficult, our app is built to help connect you with psychologists and counsellors that understand your specific needs and are more likely to connect with you personally.

mental health online app

Discover the new you

Book your consultation with a therapist you’ve been matched with and take your first step towards a healthier, happier you