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What are the benefits of seeing a Psychologist online?

Cyber Clinic is bringing everyday Australians easy access to telehealth services. See how our services can help you improve your mental health and wellbeing.

Specialist care

Specialist issues require specialist care. These practitioners may be rare and hard to find the time to access, especially if they aren’t local to you. The Cyber Clinic app brings your specialist practitioner right to the palm of your hand, allowing you to access them from anywhere in Australia.

Remote access

Good quality and easily accessed help in remote or regional areas is hard to find. Don’t let your health take a back seat. Access top practitioners right across Australia with the Cyber Clinic app, connecting you with the right help for you.

Flexible scheduling

Don’t have time throughout the day? Brick and mortar clinics often have restrictive open hours, but Cyber Clinic allows you to access remote appointments, with many after hours and weekend sessions available.

Quality help

We provide clients with our TAS scoring system, developed specially by Clinical Psychologists. This system allows clients to provide valuable feedback after each session to improve the effectiveness of their healthcare.

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FAQ

Frequently asked questions

Read our FAQ and see if there’s already an answer for your questions.

Am I supposed to do anything after I request for an appointment through the Cyber Clinic App?

Absolutely not, you do not have to do anything at all. Our practitioner will confirm your requested appointment. In case of any changes, our therapist will personally call you and organise an alternate time which suits both of you better.

Are there Medicare rebates available?

Yes, you can claim your rebates, by scanning / manually adding your card details on to your Cyber Clinic app profile.

On the day of my appointment, where will I get the video call on?

On the Cyber Clinic app! Yes, that’s right, all you have to do is find a quiet and comfortable place and keep your mobile devices with you. Your therapist will video call you on the agreed time, and all you have to do is Answer the phone call and get started.

How do I know I am getting better/ How will therapy help me?

At Cyber Clinic we use AI integration techniques to track your progress each session. Your progress can be viewed from your app home screen as you start with your sessions.

How will I know which practitioner is best for me?

No assumptions required here! At cyber clinic we understand the importance of having the right therapist and the relationship you share with them. Hence through a simple series of questions surrounded around your problem areas, the app would match you only with the best fit.

What are the basic requirements for having a great video consult?

Not much! Just a quiet, comfortable space and a good internet connection.

What if I need to contact Cyber Clinic support staff to help me set up/ need more information on how the app works?

Call 1300112115 to speak to a human. Or email support@cyberclinic.com.au and get assistance in 24- 48 hours.

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Positive change starts here!

Take your first step to a healthier you, download the Cyber Clinic app and be connected with flexible online counsellors, psychologists and therapists that have been picked for you. Take charge of your mental health and wellbeing today.